Below is our in-depth review of FxPro. We cover the company’s history, its top features, its and customer support. We also touch on criticism directed towards and service. If you are looking for a forex broker and are considering FxPro.com, then this review is for you.
Denis Sukhotin and an extensive team of veteran financial experts established FxPro.com in 2006 on the island country of Cyprus. Right from the get go, the company was dedicated to providing clients with the most reliable avenue to trade in international financial markets possible. They’ve stuck with their original mission and have since grown into one of the leading online forex brokers operating in the world today. FxPro currently serves clients in 150 countries around the world.
FxPro is truly a global company, serving clients from over 150+ countries. FxPro is headquartered in the United Kingdom. It also has operational offices in Cyprus and administration offices in Monaco. As you would expect from a highly reputable company, FxPro is regulated and licensed in several jurisdictions. This serves to keep FxPro.com in check and establishes it as a highly reliable and stable choice:
- FxPro UK Limited is authorised and regulated by the Financial Conduct Authority (registration number 509956).
- FxPro Financial Services Ltd is authorised and regulated by the Cyprus Securities and Exchange Commission (licence number 078/07), the supervisory and regulatory authority for investment services firms in Cyprus.
- FxPro Financial Services Limited is authorised and regulated by the South Africa Financial Services Board (authorisation number 45052).
Visit FxPro.com and you will immediately notice just how professional the company is. It is obvious from the design of their website that they take pride in their work. The landing page provides plenty of useful information for beginners and experienced traders alike. It also offers information and links to those that are not yet ready to trade currencies and just want to learn more about it.
The intuitive design of the FxPro.com website pays off big time. It makes opening up an official or a demo account easy. The simplicity and straightforwardness of FxPro.com is mirrored in the ease of use of their many forex trading services. It is one of those online services that you’ll end up loving because of how easy it is to use.
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Top Features of FxPro
Numerous features are what FxPro.com is about. They have a little something for everyone, no matter your experience level in forex trading or your particular forex trading goals. At the same time, all of the features are easy to understand and easy to sort through. Though there are a lot of them, they are never overwhelming.
Right at the top of the list of features for FxPro are the four different trading platforms that they offer; MT4, MT5, cTrader and FxPro Markets. It is now possible to trade via tablet or mobile phone. This makes it incredibly convenient to trade from the convenience of any location. It is also easy to find a trading platform that works seamlessly with your particular operating system.
The other four trading platforms that FxPro offers are for computer users. The two most common are the MetaTrader 4 platform (also known as FxPro Client Terminal) and the FxPro WebTrader platform. The other two platforms are made from a combination of these two.
Though both platforms have their advantages and disadvantages, WebTrader is probably the best bet for beginning traders. It has less of a focus on charting tools and more of a focus on actually buying/selling. It’s also worth noting that FxPro has made it incredible easy to switch between the different platforms on your computer. You are not just stuck with the first one you choose.
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Finally, the demo account offered by FxPro is an incredibly useful feature. It will help you decide whether or not the service is for you.
As was mentioned above, one of the highlights of FxPro is its incredibly wide range of features. In addition to all the different platforms that are offered, FxPro includes a number of other useful features for its users.
Of particular interest is their extensive video library. This video library is aimed at streamlining the trader experience, especially for new and beginning traders. The videos are short and offer basic insights into a wide variety of different forex trading topics.
FxPro offers a number of other unique trading tools that are designed to make the trading experience easier. One of these is the FxPro Vault. This enables you to keep a preset amount of money in a “vault” that you can use in future trades. Of course, FxPro also offers standard forex trading tools such as technical analysis, recent forex news, and forex calculators (including a pip calculator, margin calculator, and currency converter).
FxPro Customer Service
Customer service is one of the strong points of FxPro.com compared to other online forex brokers. The company truly offers international appeal with customer support bases in twenty-three different countries.
The FxPro phone support lines are toll-free. The live representatives are friendly and professional. They will help solve your problem in a jiffy. Like most other forex brokers, FxPro offers their phone support 24/5. From about Sunday night at 11pm in most time zones through Friday night at midnight.
FxPro also offers a very thorough contact page for those traders that wish to contact them by a method other than the phone. When you use the email or contact form option, you can expect a response in a very short amount of time. I was pleasantly surprised to receive an email response in less than an hour on a Tuesday afternoon.
Along with phone and email support, FxPro also offers live chat support. Unfortunately, the live chat feature is a little iffy. Technical difficulties with the platform are prevalent and make relying on it difficult. However, you don’t really need the live chat feature when the phone and email customer support are so good.
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Criticism of FxPro
Even a company as good as FxPro.com receives criticism every now and again. Basically, what it all boils down to are your personal needs and preferences. FxPro worked well for me in almost every way. The only thing I was disappointed in was the glitchiness of the live chat support feature. As is mentioned above, the superior phone and email support more than make up for this.
One great thing about FxPro is their demo account. If you have any worries about the service, using this demo account first will help erase them. It is a great way to test the waters to decide whether you want to sign up for the real FxPro.com service or look at other forex broker options.
Final Review of FxPro.com
There is a reason that FxPro.com is one of the most popular forex brokers online today. And that reason is that they provide consistently good service on a number of different trading platforms. Add in the fact that FxPro operates in 150 countries around the world and it is evident why it is such a common choice among traders on an international level.
Use FxPro.com and you will instantly notice just how easy it is to use. You will marvel at the quality of customer service and the variety of features available. Throw in the highly competitive pricing and you have a forex broker that is hard to beat. FxPro.com is a great choice for both beginning and experience traders that want to take their foreign currency trading experience to new levels of success.